Useful Lists - The List Market Support

Need help with account access, paid lists, reminders, check-ins, templates, or notifications? We can help.

Email: sales@goodballnetwork.com

Privacy Policy: https://goodballnetwork.com/usefullists/privacy-policy

Quick Help

• Can't log in: verify email/password, then reset password from in-app Settings if available.
• List not syncing: confirm API health and internet connection, then sign out/in to refresh account state.
• Paid list locked after payment: allow 30-60 seconds for billing webhook processing, then reopen the app.
• Push notifications missing: confirm notification permission is enabled and device token is registered.
• Missing old lists: ensure you are logged into the same account used when the lists were created.

Contacting Support

For fastest help, include:

• Email used in the app
• Device type and OS version
• Short description of issue + steps to reproduce
• Screenshots, error text, and approximate date/time (with timezone)